Shiloh's Outlet

The sweetest clothes and crafts

Frequently Asked Questions

How can I place an order?

You can place an order directly on the website. If you want a custom item that's not listed, fill out the custom order form.

How long will it take to complete my order?

Processing times vary by product type. Accessories like coasters, bags, and bookmarks are processed within 5 to 10 business days. Clothing and custom tops can take up to 2-3 weeks depending on demand. Please also keep in mind that once your order is shipped, delivery times can vary, and delays may happen due to shipping carriers.

What is the best way to care for my crochet items?

Hand wash with mild detergent in cool water and lay flat to dry. Avoid wringing, excessive pulling, or stretching.

What's your return policy?

All sales are final. If there's a problem with your order, reach out via email and I'll do my best to make it right.


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